Privacy Policy

Welcome to Perennials Zone (“we,” “us,” or “our”). As fellow garden enthusiasts, we value your trust as much as we value the delicate roots of our heirloom plants. This Privacy Policy explains how we collect, use, and protect your personal information when you visit perennialszone.com (the “Site”) or make purchases from our global nursery.

1. Information We Cultivate

Just as we carefully select our plant varieties, we only collect information necessary to help your garden dreams blossom:

• Planting Your Order: When you purchase our premium perennials like Artemesia or antique Apple trees, we collect your name, contact details, shipping address, and payment information.
• Garden Visits: When you browse our Site, we automatically collect technical information including IP address, browser type, and pages viewed—much like noting which plants attract the most pollinators.
• Correspondence: When you contact our customer care team about pairing Agastache with Asclepias, we keep records of our communications.

2. How We Nurture Your Information

We handle your data with the same care we give to packaging delicate Amsonia plants:

• Cultivating Your Experience: To process your orders for Aronia shrubs or Aquilegia, provide customer support, and send important account notifications.
• Growing Our Nursery: To improve our plant selection and website functionality based on which varieties (like our Anemone or Astilbe collections) interest gardeners most.
• Seasonal Offers: With your consent, to send you tailored gardening advice and promotions about complementary plants.

3. Sharing Your Garden Bounty

We never sell your information. We only share it as necessary to help your garden thrive:

• Shipping Partners: To deliver your Allium bulbs or Aralia plants worldwide (excluding certain Asian countries and remote regions).
• Payment Processors: To securely complete transactions for your antique fruit tree purchases.
• Legal Requirements: When required by law or to protect our nursery, such as preventing fraudulent purchases of our limited-edition Antiques collection.

4. Storing Your Harvest Securely

We protect your data with the same vigilance we use to safeguard our heirloom varieties:

• All transactions are encrypted using SSL technology
• We never store complete payment information after processing
• Regular security audits of our systems
• Data is stored only as long as needed to serve you or meet legal requirements

5. Your Gardening Rights

You have control over your information, just as you control your garden’s design:

• Access & Correction: Request a copy of your data or update your information
• Deletion: Ask us to remove your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Blossoms

Like companion planting, we use cookies to help our Site grow:

• Essential Cookies: Necessary for our checkout process when you find that rare Asclepias
• Performance Cookies: Help us understand how gardeners navigate between our Actaea and Astrantia collections
• Marketing Cookies: With your consent, to show relevant offers for complementary plants like Agastache

You can manage cookies through your browser settings. Disabling essential cookies may affect your ability to purchase our plants.

7. International Transplants

As we ship globally (with some regional exceptions), your data may be transferred outside your country of residence. We ensure all transfers comply with applicable data protection laws.

8. Young Sprouts

Our Site and services are not designed for children under 16. We do not knowingly collect information from young gardeners.

9. Policy Growth

We may update this policy as our nursery grows. Significant changes will be communicated through our Site or directly to you when required by law.

Thank you for trusting us with your gardening journey. We’re committed to protecting your privacy as carefully as we package each plant for its journey to your garden.

Happy planting,
The Perennials Zone Team