Welcome to Perennials Zone, where we cultivate your gardening experience with the same devotion we give to our heirloom plants. These Terms and Conditions outline the agreement between you and Perennials Zone regarding your use of our website and services. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing perennialszone.com (“the Site”) and placing orders, you agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and Privacy Policy. These documents constitute the entire agreement between you and Perennials Zone.

2. User Obligations and Responsibilities

As a user of our Site, you agree to:

  • Provide accurate and complete information when creating an account or placing orders
  • Comply with all applicable laws and regulations regarding plant importation in your region
  • Review all product descriptions carefully before purchase
  • Promptly inspect received plants and notify us of any issues within 48 hours of delivery
  • Use the Site only for lawful purposes and not attempt to compromise its security

3. Product and Service Description

Perennials Zone specializes in:

  • Heirloom and specialty perennials (e.g., Anemone, Asclepias, Aralia)
  • Rare antique plant varieties (marked as “Antiques”)
  • Custom cultivars of fruit trees (Apple, Almond, Apricot)
  • Ornamental plants (Artemesia, Astilbe, Astrantia)

Important Note: Plant growth results may vary based on climate, soil conditions, and care practices. We provide detailed care instructions with each order but cannot guarantee specific growth outcomes.

4. Order and Payment Terms

4.1 Order Processing

Orders are processed within 1-2 business days (3 days during peak seasons). You will receive an order confirmation email with estimated shipping dates.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store credit card information on our servers.

4.3 Shipping

Shipping options:

  • Standard Shipping ($12.95): Via DHL or FedEx, arriving within 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, arriving within 15-25 business days after shipment

International customers are responsible for any customs duties or import taxes. We cannot ship to certain Asian countries and remote regions.

5. Returns and Refunds

Our complete Returns Policy is available on our Shipping & Returns page. Key points:

  • 15-day return window from delivery date
  • Plants must be reported as damaged within 48 hours of receipt
  • Antique varieties and custom orders are non-returnable
  • Original shipping fees are non-refundable unless the return results from our error

6. Intellectual Property

All content on the Site, including plant names, descriptions, and images, is the property of Perennials Zone or its suppliers and protected by copyright laws. You may not:

  • Reproduce, distribute, or modify any content without written permission
  • Use our plant names or descriptions for commercial purposes
  • Reverse engineer or extract data from our Site

7. Limitation of Liability

Perennials Zone shall not be liable for:

  • Plant performance after delivery, as growing conditions vary
  • Delays caused by shipping carriers or customs processing
  • Incorrect care by the customer after receipt
  • Indirect damages (lost profits, data loss, etc.) arising from Site use

Our maximum liability for any claim related to our products or services shall not exceed the purchase price paid.

8. Governing Law

These Terms shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of Oakland, California.

9. Changes to Terms

We may update these Terms periodically. Continued use of the Site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms:

Perennials Zone
906 Wayside Lane
Oakland, US 94612
Email: [email protected]

Thank you for choosing Perennials Zone. We’re committed to making your gardening experience as rewarding as watching your first Anemone bloom.